Nice Côte d'Azur Airport

POC results

The POC was carried out in Terminal 2 from July 1st to August 24th 2022. On average, there were 25 trolleys in operation for 8 to 14 hours per day.
During the POC 4.937 passengers used the service for more than 10 minutes, with average user session length being around 35 minutes.
All in all 46.633 promotions (excluding pause screen ads) was shown during the POC, 23.440 of them being unique impressions. On average each passenger saw almost 10 promotions.
Almost all passengers used ITS to navigate to points of interest in the terminal including gates, outlets and restrooms.
34% of all users bought something after seeing a promotion.

Proved Passenger Satisfaction

1.109 of the users responded to the QR survey, which must be considered a very high response rate.

Would you take an Intelligent Trolley again the next time you visit our airport?
86% SAID YES, I WOULD USE IT AGAIN
How easy was it to find your way in the airport using the map on the screen?
4.77/5
How helpful do you find the features on the trolley's interactive screen? 4.65/5
How do you like using the intelligent trolley?
4.75/5

Watch how it works

Watch a quick video of how our intelligent trolleys have already been implemented.

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